They may just be calling to see if it’s a repair they’ll be able to do themselves. A trained service advisor will be one who can talk them into coming to the business, getting that checkup and getting the service all done at your business. … This entry was posted on Monday, December 14th, 2009 at 10:13 am and is filed under Car Donations. You can follow any responses to this entry through the RSS 2.0 feed. You can leave a response, or trackback from your own site. …